Privacy Policy
At Professional Home Health Services (PHS), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us – online or during the course of care.
What Information We Collect
We may collect:
- Personal information you provide through contact forms, job applications, or patient intake (e.g., name, phone number, email, address).
- Health-related data needed to provide or coordinate care.
- Technical data like browser type, IP address, and website usage patterns.
How We Use Your Information
Your information may be used to:
- Coordinate and deliver healthcare services.
- Respond to your inquiries or job applications.
- Improve our website and internal operations.
- Comply with state and federal regulations.
HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in accordance with HIPAA privacy and security rules. We only share PHI when necessary for treatment, payment, healthcare operations, or as required by law.
Sharing Information
We do not sell your information. We only share your data with:
- Care partners (e.g., nurses, intake coordinators, insurance providers).
- Service providers assisting in website hosting or communications.
- Government agencies as
required by law.
Data Security
We use reasonable administrative, physical, and technical safeguards to protect your data. However, no online transmission
is 100% secure.
Your Choices
- You can request access to
or correction of your
personal information.
- You may opt out of marketing communications at any time.
- California residents have additional rights under the CCPA.
Third-Party Links
Our website may include links to third-party sites (e.g., CareScout, VA). We are not responsible for the privacy practices of these websites.
